1. INTRODUCTION
InxChange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform available at https://inxchange.cc/ and related services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you consent to the practices described in this Policy. If you do not agree with this Policy, you must immediately cease using our Services.
2. INFORMATION WE COLLECT
2.1 Personal Information
We collect the following categories of personal information:
Identification Information: Full name, date of birth, government-issued identification numbers, photographs of identification documents
Contact Information: Email address, telephone number, residential address
Financial Information: Bank account details, payment card information, transaction history
Verification Information: Selfies, video recordings for identity verification
Technical Information: IP address, device information, browser type, operating system
2.2 Automated Data Collection
We automatically collect certain information when you use our Services:
Usage Data: Pages visited, features used, time spent on platform
Log Information: Server logs, error reports, performance data
Cookies and Tracking Technologies: See Section 7 for detailed information
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
3.1 Service Provision
To create and maintain your account
To process transactions and verify identities
To provide customer support
To communicate service-related updates
3.2 Compliance and Security
To comply with legal obligations (KYC/AML requirements)
To detect and prevent fraud, money laundering, and other illegal activities
To enforce our Terms and Conditions
To protect the security and integrity of our platform
3.3 Business Operations
To improve our Services and user experience
To develop new products and features
For data analysis and market research
For marketing and promotional activities (with your consent where required)
4. LEGAL BASIS FOR PROCESSING
We process your personal information based on the following legal grounds:
Performance of contract with you
Compliance with legal obligations
Legitimate business interests
Your consent (where required by applicable law)
5. INFORMATION SHARING AND DISCLOSURE
5.1 Service Providers
We may share your information with:
Banking and payment processing partners
Identity verification service providers
Cloud storage and infrastructure providers
Customer support platforms
Marketing and analytics partners
5.2 Legal Requirements
We may disclose your information:
To comply with legal process or regulatory requirements
To law enforcement agencies when required by law
To protect our rights, property, or safety
In connection with a business transfer or merger
5.3 International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
6. DATA RETENTION
We retain your personal information only as long as necessary for:
Fulfilling the purposes outlined in this Policy
Complying with legal obligations (typically 5-7 years post-account closure)
Resolving disputes and enforcing agreements
Maintaining business records as required by law
7. COOKIES AND TRACKING TECHNOLOGIES
7.1 Types of Cookies Used
Essential Cookies: Required for basic platform functionality
Performance Cookies: Help us understand how users interact with our platform
Functionality Cookies: Remember your preferences and settings
Advertising Cookies: Used for targeted advertising (with your consent)
7.2 Your Cookie Choices
You can control cookie settings through your browser. However, disabling essential cookies may affect platform functionality.
8. DATA SECURITY
We implement comprehensive security measures including:
SSL/TLS encryption for data in transit
AES-256 encryption for data at rest
Multi-factor authentication for account access
Regular security audits and penetration testing
Employee training on data protection
Secure coding practices and vulnerability management
9. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the following rights:
9.1 Access and Control
Right to access your personal information
Right to correct inaccurate data
Right to delete your information (subject to legal requirements)
Right to restrict or object to processing
Right to data portability
9.2 Marketing Communications
You can opt-out of marketing communications at any time by:
Using the unsubscribe link in our emails
Adjusting your account settings
Contacting us directly
9.3 Exercising Your Rights
To exercise your rights, contact us at support@inxchange.cc. We will respond within 30 days.
10. CHILDREN'S PRIVACY
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
11. THIRD-PARTY LINKS
Our platform may contain links to third-party websites. This Privacy Policy does not apply to those sites. We recommend reviewing their privacy policies before providing any information.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The updated version will be posted on our platform with a revised "Last Updated" date. Material changes will be communicated via email or platform notification.
13. CONTACT INFORMATION
For privacy-related inquiries or to exercise your rights, contact us at:
Email: support@inxchange.cc
ACKNOWLEDGEMENT
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN.